Warranty Policy.
Effective Date: Dec 2025
Product Covered: All products
Warranty Period: 2 Years
Fantom Africa warrants this vacuum cleaner to be free from defects in material and workmanship under normal household use and maintenance for the duration of the warranty period.
If the product proves to be defective during the warranty period, we will, at our sole discretion, either:
• Repair the product using new or refurbished parts;
• Replace the product with a new or refurbished unit of equal or greater value.
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• Motor defects
• Electrical malfunctions
• Manufacturing defects in materials or workmanship
• Cracked or broken body parts upon delivery
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• Normal wear and tear (filters, brushes, belts, etc.)
• Damage due to misuse, abuse, or neglect
• Commercial use (unless explicitly stated)
• Unauthorized repairs or modifications
• Accidental damage or cosmetic issues
• Damage caused by use of non-original parts or accessories
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1. Provide proof of purchase (receipt or invoice).
2. Contact our customer service team at in**@**********ca.com
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To the maximum extent permitted by law, Fantom Africa shall not be liable for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty.
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1. Provide proof of purchase (receipt or invoice).
2. Contact our customer service team at in**@**********ca.com
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Contact Information
Fantom Africa
Email: in**@**********ca.com